Frequently Asked Questions

When it comes to SAM, we’re trying to get rid of you… and you should be happy about that.

Every time there’s a license reconciliation or audit, most of the company assumes that the network management people have all the the data and all of the answers. You already know where everything is, all you have to do is “run another report”. You know the drill.

You know that the inventory data is just a part (though an important part) of the total license reconciliation process, but the rest of the team is counting on you to build a SAM position because you provided a few reports during the last Microsoft review.

AssetLabs delivers the complex, time-consuming reports to your SAM team, so you don’t have to. And we exceed where Asset Intelligence has yet to go. (We know, we’re the people who created it!). AssetLabs delivers powerful license analytics into the hands of your company, without tying your hands in the meantime.

Is AssetLabs another SAM tool that requires it’s own discovery agent?

No, AssetLabs uses the inventory data collected by SCCM, Lansweeper or other similar product.

Is AssetLabs interacting with the SCCM agent?

No, there is no contact with any inventory agent – or device – whatsoever.

Does AssetLabs install on top of SCCM?

No, the AssetLabs web service has no interaction or interference with SCCM whatsoever.

So, how does AssetLabs get inventory data?

We’ve built a Data Collector applet that runs a SQL report against the SCCM dataset sitting on SQL Server. The whole process only takes a couple minutes to extract and upload securely into your online account.

Does the Data Collector change the SCCM data?

No, it was built so that the user only requires Read-Only rights. You can install it yourself, or safely hand it off to a non-technical user who has SCCM credentials.

Will the Data Collector impact SQL Server?

No, the query takes less than a few seconds to generate the output, then the collection process is done.

Are you collecting any priveliged data?

No. We’re only collecting installed software titles for the device, as well as the device name and hardware attributes such as PC make & model.
There is no collection of IP addresses, user email address, User mac addresses or user internet behavior.

Our SCCM data may contain old inventory, how do you handle that?

By default, the data collector only collects data from devices that have shown up in the last 45 days. Anything older than that is ignored.

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